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We cleared the Ecco Extension not only with Symantec (Norton) but also with VIPRE Virus Security. VIPRE wrote: We would like to inform you that the samples you submitted “EccoProX – Ecco Extension” was already been updated to our White list. We recommend that we update the definitions to 37594 or newer and check if this works on your end. Joel Reyes, VIPRE Technical Support – ThreatTrack Security